Sheraton Saigon Grand Opera Hotel Ho Chi Minh City

Accommodating and responsive staff. Surprise birthday cake. Excellent location for exploring downtown. Club level check-in and personal attention. Delightful room with a fantastic view. Comfortable bed and indulgent bedding. Uninterrupted wifi access. Adequate and diverse breakfast selection

Can't fault the property.

Great location near shopping malls, convenience stores, and cafes. Spacious room for solo travelers. Excellent service from start to end, felt like a VIP. Fantastic view from the room. Varied buffet breakfast with lots of options. Gym and pool areas were not crowded.

The service at this hotel was outstanding, with friendly and helpful staff who made me feel welcome throughout my stay. the room was impeccably cleaned and well-maintained, with thoughtful touches like chocolates and a hand-written note from the housekeeper. the location of the hotel was also a major advantage, being centrally located and within walking distance of many attractions. I also appreciated the professionalism of the hotel, evident from the moment I made my reservation until the time of checkout.

I did have a few negative experiences during my business trip at this hotel. the food in the executive lounge did not live up to the high standards I expected.

The hotel is located in a central area, making it convenient to explore the city and participate in the Saigon New Years celebration. Guests appreciate the spacious and hi-end rooms, as mentioned in one review. The staff is described as helpful, professional, and always with a smile on their face. The breakfast buffet offers a wide variety of options, including a delicious banh mi. The Club Lounge is large and well-staffed, providing excellent food and a relaxing atmosphere.

One reviewer mentioned that the bathrooms are a little small.

The breakfast has a wide variety and the concierge offers helpful service. The room is spacious and has a comfortable bed.

Cleanliness: The room was spotless and well-maintained. Hotel facilities: The gym and pool area were never crowded, and there were plenty of options for a daily workout. Location: This hotel is conveniently located in the heart of the city, within walking distance to various malls, restaurants, and shopping locations. Breakfast: The buffet had a wide variety of delicious options, ensuring that everyone would find something to enjoy. Staff: The service provided by the hotel staff was impressive, especially at the breakfast restaurant where they were friendly and attentive.

Everything is what I need and want.

Received exceptional and timely medical assistance from the Chief Concierge who arranged a quick hospital appointment, provided written instructions, and even called to follow up on our well-being. The hotel itself is recommendable, with all the amenities expected of a Sheraton, including a spacious swimming pool. Despite a few small drawbacks, I highly recommend this hotel.